Accessibility

Accessibility declaration

The body making the statement "Ministry of Economy" is committed to making its website accessible, in accordance with the law of 28 May 2019 on the accessibility of websites and mobile applications of public sector bodies. This accessibility statement applies to: https://logistics.public.lu/

What is digital accessibility?

Everyone should be able to easily use and consult the information on a website or an app, in particular people with disabilities and/or using assistive software or specialised equipment (blind, partially sighted or otherwise disabled people).

Compliance status

This website is partially compliant with the European Standard EN 301 549 and the General Framework for Improving Web-Accessibility (RGAA) version 4.1 , due to the reasons listed below.

Non-accessible content

The content listed below is non-accessible for the following reason(s):

Non-compliance

  • Some images do not have a relevant alternative
  • Language changes are not indicated for certain English, German or Luxembourgish terms
  • Weakness of the structure of the breadcrumb, filters, and contact information in the footer
  • Some text or icons are not sufficiently contrasted
  • Several tables on the site do not have adequate headers, and therefore do not allow a relevant reading with assistive technologies.
  • Some numbered or unnumbered bullet point lists are not always identifiable as such by assistive technologies
  • In the structure of the site, some link titles do not exactly match the visible title, but the titles alone allow to understand the link's destination
  • Some errors in the validity of HTML code can disrupt assistive technologies
  • Weakness of the homepage video included in an iframe
  • Weaknesses of the image gallery when used with assistive technologies
  • The search present in the header is not correctly structured
  • Weaknesses in using tags for presentation purposes
  • An overflow problem is present in the homepage banner when customizing the text spacing properties
  • Focus taking in result filters is not visible enough
  • The title of a data table is not associated with it
  • Weakness in markup of a section title at the top of the page Accessibility

Disproportionate burden

  • The office documents available on this website may not comply with the EN 301 549 V2.1.2 standard. We will endeavour to provide you with information on request in order to obtain an accessible alternative.
  • The links given in the sub-menus cannot be reached using the keyboard via the browser bar. Access to the information pages in this sub-menu can nevertheless be reached from the browser bar, and from the page footer.

Content not within the scope of the law of 28 May 2019

  • All videos published on the website prior to 23 September 2020
  • All interactive maps are exempted, provided that all essential information is made available in an accessible digital form. We will make every effort to keep them identifiable and to ensure that they do not cause any problems

Preparation of this accessibility statement

This statement was prepared on 2 December 2022. The declarations contained in this statement are accurate and based on an actual evaluation of this website compliance with the requirements defined in RGAA 4.1 , such as an assessment carried out by a third-party: Idéance.

Control procedure

Websites created under the Renow standardisation reference system are developed within a generic and centralised framework and architecture in accordance with project management processes and the Renow checklist. To guarantee neutrality, we regularly call on accessibility experts to check the compliance of sites or new features.

Each site is evaluated at several stages:

  1. During the design of the content structure.
  2. During the creation of graphic and functional models.
  3. Immediately prior to going live.

Once the site is online, checks are carried out as follows:

  • the editors check access to all new content before it is published.
  • each new functionality of the site is evaluated before it is published.

During evaluations, the site is tested with the most common screen readers, tablets, mobile phones and PCs. They are also tested with different web browsers (compatibility up to 2 versions below the current version).

Contributor competencies

The work procedures include the application of internet guidelines at the various stages of the site's development (writing, management, development).

Our employees have the knowledge and skills required to correctly apply the Internet guidelines.

Feedback and contact information

  • in writing in a document or email;
  • orally in an interview or by phone.

Enforcement procedure

Should the reply be unsatisfactory, you also have the possibility of informing the Information and Press Service, the body responsible for supervising accessibility, via its online complaint form or the Ombudsperson, the mediator of the Grand Duchy of Luxembourg.


This statement is based on the model set out in the Implementing Decision (EU) 2018/1523. This model is owned by the European Union and licensed under a Creative Commons Attribution 4.0 International license.

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